Chatbot Conversation Engines — Different Approaches
In this post we look at 4 different kinds of conversation engines that can be used for chatbots. The kind you choose to use can determine the power and flexibility of your final product — and ultimately how scalable it will be in handling diverse and myriad conversational flows. What is a conversation engine? To explain this, first we first have to understand a little about how chatbots work. Chatbots are software constructs that accept any kind of text input from users, with the intention of returning a reply, usually some kind of information that users are interested in....